Refund Policy

Beyond Basic Refund Policy

We want you to be completely satisfied with your purchase from Beyond Basic. Our refund policy is designed to be fair and transparent:

Eligibility for Refunds:

  • Refunds are available for items returned within 15 days of receipt.
  • Items must be unused, unwashed, and in their original packaging with all tags intact.

Non-Refundable Items:

  • Items marked as 'Final Sale' or 'Non-Returnable' at the time of purchase.
  • Customized or personalized products.

Refund Process:

  1. Contact our customer support team at support@beyondbasic.in to request a refund.

  2. Pack the item securely and include the original invoice.

  3. Ship the item back to us at:

    Beyond Basic Refunds
    [Your Address Here]

Inspection and Approval:

  • Once we receive the returned item, it will be inspected for quality.
  • If the item passes inspection, we will process your refund within 7-10 business days.

Refund Method:

  • Refunds will be issued to the original payment method or as store credit, as per your preference.

Shipping Charges on Refunds:

  • If the refund is due to a defect or an error on our part, we will cover the return shipping charges.
  • For all other refunds, the customer is responsible for return shipping costs.